FAQ

Do you offer free shipping?

Yes, all U.S. orders ship for free.

Do you ship internationally?

No, we currently only ship within the United States.

How long does shipping take?

Processing: 1–2 business days
Shipping: 3–4 business days

Can I return my item?

Yes, returns are accepted within 7 days of delivery.

Can I exchange for another size or color?

Yes, exchanges are available within 10 days, subject to stock availability.

Who pays for return shipping?

Customers pay for return shipping unless the item is defective or incorrect.

How do I request a return?

Email us at contact@ulviro.store with your order details.

When will I receive my refund?

Within 5–10 business days after we receive your returned item.